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Open a Help Ticket

For fast and efficient service for IT concerns...

  • Open a CAS-IT Help Ticket
  • Go to http://help.cas.ilstu.edu
  • Click "Create Ticket"
  • Tell us who you are
  • Describe your concern
  • Submit your ticket and you are done!

You will receive an e-mail confirmation and can check the status of your request.

Contact Us

Mail:
Web Services (formerly Laboratory for Integrated Learning & Technology or LILT)
Illinois State University
Campus Box 4100
Normal, IL 61790

Email the Web Services Director
Phone: (309) 438-8248
Ticket: http://help.cas.ilstu.edu

Location and Hours:
Stevenson Hall Rm 107 (see relocation message on this page)
9:30 - 4:30 M-F
Walk-in hours: 10:00 - 3:00

Attention - Web Services (formerly LILT) Relocation

We will be relocating TWICE during the renovation of the first two floors of Stevenson Hall.

LILT is Moving twice during the Stevenson Hall Renovation.

May 3, 2008 - August 15, 2008:

No walk-in hours for the summer. Please email us or call to make an appointment.

  • COB 128: Lab area
  • COB 126: Sarah Walczynski
  • COB 124: Badriram Rajagopalan

August 15, 2008 - July 15, 2009:

Resuming regular walk-in hours of 10-3:30

  • Williams Hall 106 Suite

July 16, 2009:

Returing to STV 107 Web Services (formerly LILT) Lab.

Campus Wide IT Support

CAS-IT: www.casit.ilstu.edu
COB support: www.cob.ilstu.edu
ISU Help Desk: www.helpdesk.ilstu.edu
Statistical Consulting: Statistical Consulting Center
WebCT - Kate Plantholt: CAST
E-mail and Datastore: CISS
Advanced Technology Classrooms
and Mobile Equipment (latpops, cameras, and clickers): CTSS
Training Workshops: CTLT
Software and Hardware Purchases: Techzone

Announcements and Alerts


Job Postings

We are generally open to internships, service learning, and independant projects. Contact us for more information and check out the Web Services/LILT alumni page to find more about experiences students gain at Web Services (formerly LILT).